Services and Support for Parents & Carers

24 / 7 Mental Health Crisis Line

If you feel you need urgent mental health support you can contact the 24.7 mental health crisis line on 0800 953 0285. This is available to anyone of any age that lives in Bolton.

Bolton Toy Library

Bolton Toy Library can guide parents to find the right support.  They provide drop in advice sessions, one to one support, themed activity sessions and offer the distribution of emotional wellbeing kits for parents and babies.

Breaking Barriers

Breaking Barriers North West offers a One to One listening service for young people with Special Education Needs and Disabilities by exploring emotions and identifying and explaining coping mechanisms.

Chat Health

Parents or carers can text a specialist nurse for free on 07507 331751 with questions ranging from breastfeeding support and child development, to behavioural issues and general advice.


If you are struggling with your mental health through the effects of domestic abuse, difficult relationships and social isolation, Fortalice can provide lots of activities, support and counselling to you and your family. The service also has a 24 hour support line on 01204 365677 and access to a live chat Monday to Friday 12:30 – 2:30pm

GP Surgery

Your GP Practice is open for routine and urgent appointments to discuss any mental health difficulties you may have . When you or your parent/carer makes contact with your GP it is likely that you will first be offered a telephone appointment to discuss your difficulties.

Greater Manchester Bereavement Service

Greater Manchester Bereavement Service can help to find support for anyone in Greater Manchester that has been bereaved or affected by a death.  The website provides information on bereavement services and resources available in Bolton as well as other support you can access.


Home-Start HOST

Homestart HOST provide one to one support to families in Bolton if they have at least one child under five. They also provide parent-infant attachment support as part of Bolton’s Parent and Infant Relationship Service

I-Thrive Parent Peer Support

Raise The Youth, Zacs Youth Bar and Breaking Barriers offer a range of peer support services for any parent of carer in Bolton whose child is struggling with their mental health. To find out which service would best meet your needs use the online Parent Peer Support referral form on the Bolton Together website.

Little Bats Learning

Little Bats Learning provide Forest School programmes that are accessible to all, with supported sessions tailored to your needs. If you have a child under 2 and feel low or anxious about the responsibilities of parenting this peer support service will help you to gain new perspectives, confidence and skills to support your baby’s physical, mental and emotional development.

Living Life to the full (16+)

Living Life to the Full is free for anyone over 16 living in Greater Manchester and aims to improve low mood and anxiety using cognitive behavioural therapy (CBT) approaches

NHS 111

You can call 111 if you need mental health support but you’re not sure what service would be best. There is also an online service which allows you to work through a series of questions to help find the right service for you.


QWELL offers online mental health support for adults in Bolton and provides access to anonymous 1:1 text based counselling, 24.7 messaging function, forums and self help materials. Qwell can support you with your own mental health or help you to manage a child or family members difficulties.


A free, private and confidential service for anyone who is struggling to cope or who needs someone to listen without judgement or pressure. Samaritans in available 24 hours a day, 365 days a year.


Shout is a 24/7 free text line which provides mental health support if you are feeling in distress. This can include support around suicidal thoughts, self harm, abuse, bullying and relationship challenges.

Text the word SHOUT to 85258 to be connected to a trained volunteer.

Silver Cloud (16+)

Silver Cloud is free for anyone 16 and over that lives in Greater Manchester and offers programmes which are designed to help you improve and maintain your mental wellbeing by addressing underlying issues that can have a negative impact on how you would like to live your life.

Single Point of Access

Bolton’s Single Point of Access helps anyone over 18 access mental health support. You can also self-refer yourself for talking therapies to help with anxiety and depression-related difficulties.

Small Steps Peer Support

For parents or carers of a child between 0-2 years finding their parenting challenging.

MHIST have developed a parent/carer peer support service for any parent or carer of a child under 2 that is finding parenting challenging. The group provides an opportunity to talk to others experiencing the same situation in a friendly, supportive and non clinical setting. It takes place every Wednesdays 10am – 11:30am at Moorland House, Bark Street, BL1 2AX

Talk to Frank

An organisation dedicated to raising awareness of drug problems and providing information on drugs to those looking for answers. Talk to Frank has a helpline available 24.7 as well as text, email and live chat options.

Young Minds Parent Helpline

The Young Minds Parents Helpline is available Monday to Friday, 9:30am – 4pm to offer advice to parents and carers worried about a child or young person under 25.  The helpline can provide advice about a child’s behaviour, emotional wellbeing, or mental health condition. You can also access the Parents Helpline online via webchat