Urgent help

If you feel that you are unable to keep yourself safe and concerned that you may be an immediate risk to yourself, speak to the people you trust, whether that’s family, friends, and teachers to get support.

Remember the strong emotions you are feeling may pass. If you require urgent support, you can seek help through a Health Care Professional. This can include your own GP, Pharmacist, School Nurse, calling 111 or in emergencies only, your local hospital department.

If you are a young person who is already getting help from local mental health services you can follow your agreed care plan or speak to the person who cares for you at the service.

Urgent Help

24 / 7 Mental Health Crisis Line

If you feel you need urgent mental health support you can contact the 24.7 mental health crisis line on 0800 953 0285. This is available to anyone of any age that lives in Bolton.


Childline offers a free, private and confidential service for anyone under 19 where you can talk about anything that is troubling you. You can ring the Childline number at any time or day to speak to a counsellor or you can also access the 1-2-1 chat.

Hopeline UK

For confidential suicide prevention advice contact HOPELINEUK via phone call or email. They’re open 9am–12am (midnight) every day of the year


A free, private and confidential service for anyone who is struggling to cope or who needs someone to listen without judgement or pressure. Samaritans in available 24 hours a day, 365 days a year.


Shout is a 24/7 free text line which provides mental health support if you are feeling in distress. This can include support around suicidal thoughts, self harm, abuse, bullying and relationship challenges.

Text the word SHOUT to 85258 to be connected to a trained volunteer.