Who Can You Speak To

We want to help you be kind to your mind by connecting you with the right people to talk to, in a way that suits you.

If you feel that you’re in need of urgent support, click here to view our ‘Urgent help’ page. 

Who Can You Speak To

We're here to help...

It really is okay to talk…look at all the people just waiting to talk to you.

  • Kooth

    Age: 11-25 years

  • Anonymous Online Emotional Health and Wellbeing Support to children and young people in Bolton.

  • Opening Times:

    Mon – Fri, 12pm – 10pm &
    Sat & Sun. 6pm – 10pm : 1:1 text based counselling sessions (pre-bookable or drop in)
    24/7 : Self-help materials and moderated peer support forums
    24/7 : access to the messaging function (a reply will only be sent between the hours of 1:1 counselling above)

  • How To Access:
  • Headspace Bolton

    Age: 7+ years

  • Provides a forum at the Octagon Theatre where people with mental health difficulties can creatively express themselves in the arts (drama, music, comedy, film, radio broadcasting, animation etc.)

  • Opening Times:

    Adult activities (16+) takes place on Fridays 10:30 – 3pm

    Dates & Times of Young People projects vary – email to find out more.

  • How To Access:
  • Bolton Lads and Girls Club

    Age: 8-21 years

  • Activities that provide support including mindfulness, healthy relationships, self-image, 1:1 listening, eating disorders, substance misuse, stress & anxiety support.

    Targeted Youth Service which provides 1:1 long term mentoring and/or befriending.

  • Opening Times:

    Monday – Sunday, 9am – 9pm at Spa Road

    Monday – Thursday, 5pm – 9pm at Westhoughton

  • How To Access:

    Call Cary Mack (Head of Operations) or Jaycee Court (Health & Wellbeing worker) on 01204 540100.

    For Targeted support contact Sarah Randall (Head of Targeted Youth Service) on 01204 540111.

  • The Parallel Young People's Health Service

    Age: Up to 19 years

  • Support for young people’s health and wellbeing including:

    – Physical Health

    – Emotional Health

    – Sexual Health and Contraception

    – Social Wellbeing

  • Opening Times:

    Drop in clinic times:

    Mon, Wed and Fri:  3:30 – 6:30pm

    Tues: 2:30 – 6:00pm

    Sat: 12:30 – 3:30pm

  • How To Access:

    Ring 01204 462444 between 9am and 6pm (Mon – Fri, except Bank Holidays).

  • Young People's Community Eating Disorder

    Age: 8-18 years

  • Provides assessment, treatment and support for young people and their families in Bolton and Wigan who have symptoms of eating disorders.

  • How To Access:

    Currently, a health care practitioner will need to refer you. Please speak to your GP, Teacher, School Nurse or Social Worker.

  • Bolton YMCA

    Age: Up to 25 years

  • Works with young people to improve their physical health and emotional wellbeing and to develop skills to increase their employability.

  • Opening Times:

    1:1 appointments 10am – 6pm (Mondays) ; 12pm – 7pm (Tuesdays)

    Re:think (group session) 5pm – 7pm (Tuesdays)

    Multisport 4pm – 5:30pm (Monday – Thursday)

    Y Champions 5pm – 7pm (Tuesdays) aged 16-25 years only

  • How To Access:

    You can refer yourself by emailing laken@boltonymca.co.uk or calling 01204 522855

  • Zacs Youth Bar

    Age: 10-18 years

  • Support for children and young people who experience low level mental health problems.

  • Opening Times:

    One-to-one Listening Service appointments available to book on weekday evenings from 3pm until 10pm.

    Weekly support group (referral only) on Monday’s from 6pm until 8pm.

  • How To Access:

    Phone: 01204 706200

    Email: listening@zacsyouthbar.co.uk

    Message our Facebook page: www.facebook.com/ZacsListeningService

  • Bolton360°

    Age: Up to 18 years old

  • 360° provide support and specialist interventions to children, young people, families affected by substance misuse. This includes 1:1 support, group work and specialist help for young people using substance.

  • Opening Times:

    8:45am – 5pm Monday – Friday

    A worker is on duty Tuesdays and Thursdays 2pm – 4pm

  • How To Access:

    Telephone: 01204 337330
    Email: ALWCH.360info@nhs.net

  • Fortalice

    Age: 5-19 years

  • Activities/services and counselling for children and young people who have poor emotional and mental health through the  effects of domestic abuse, difficult relationships and social isolation.

  • Opening Times:

    9 till 7pm Monday and Thursday

    9 till 5pm Tuesday and Wednesday

    9 till 4pm Friday

  • How To Access:

    Call Gemma McCann, Sian Walters or Jessica Evans on  01204 365677.


    Age: Under 35

  • PAPYRUS (Prevention of Young Suicide) provides suicide prevention support and advice for any young person under 35 with thoughts of suicide, or anyone worried about a young person.

  • Opening Times:

    Mon – Fri, 10am – 10pm

    Weekends & Bank Holidays, 2pm – 10pm

  • How To Access:

    Call: 0800 068 4141

    Text: 07786 209697

    Email: pat@papyrus-uk.org

  • Bolton CAMHS

    Age: 0-18 years

  • Bolton CAMHS (Child and Adolescent Mental Health Service) provides assessment and treatment in a range of services to help children and young people overcome problems with their mental health.

  • Opening Times:

    Monday – Friday, 8:30am – 5pm

  • How To Access:

    Currently, a health care practitioner will need to refer you to CAMHS. Please speak to your GP, School Nurse or Social Worker.

  • NHS 111

    Age: All ages

  • NHS 111 can help you if you have an urgent medical problem and you’re not sure what to do.

  • Opening Times:

    24 hours a day, 7 days a week.

  • How To Access:

    Call 111

    Go to www.111.nhs.uk


  • GP Out of Hours Service

    Age: All ages

    GP Out of Hours Service
  • Your GP Out of Hours service is there to help with urgent health problems that will not wait until your GP practice is next open.

  • Opening Times:

    Monday – Friday , 6:30pm to 8am
    Saturday, Sunday and Bank Holidays, 24 hours

  • How To Access:

    Phone your GP Practice and you will be directed to the Out of Hours service. To find the number of your GP Practice, click here

  • GP Surgery

    Age: All ages

    GP Surgery
  • Your GP Practice is open for routine and urgent appointments (children under 12 will be assessed on the same day).
    If you are unable to attend from 8.00am – 6.30pm some alternative appointments are available at either your own GP practice or a GP hub near you.

  • Opening Times:

    Monday – Friday, 8am to 9:30pm

  • How To Access:

    Phone your GP Practice to make an appointment. To find the number of your GP Practice, click here

  • Single Point of Access

    Age: 18+

  • Takes referrals and directs adults to the most appropriate service. You can refer yourself for talking therapies to help with anxiety and depression-related difficulties.

  • Opening Times:

    9am – 9pm.

  • How To Access:

    01204 483101

National Websites


  • Being gay is okay (BGIOK) provides information and advice for gay, lesbian, bisexual and unsure young people under 25.

  • Help With:


  • OCD-UK

  • A national charity, working with and for almost one million children and adults whose lives are affected by Obsessive-Compulsive Disorder (OCD).  It offers information, support, advice with advice lines and resources.

  • Help With:

    Obsessive-Compulsive Disorder (OCD)

  • Beat

  • Beat provides a helpline, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders.  It also gives information about how to help someone you know with an eating disorder.

  • Help With:

    Eating disorders

  • Al-Anon

  • Al-Anon family groups hold regular meetings where members share their experiences of living with alcoholism. It does not offer advice or counselling but members give each other understanding and support.

  • Help With:

    Drugs and alcohol

  • Talk to Frank

    Talk to Frank
  • An organisation dedicated to raising awareness of drug problems and providing information on drugs to those looking for answers.  It also provides advice to parents.

  • Help With:

    Drugs and alcohol

  • Hope Again

    Hope Again
  • A safe place where you can learn from other young people, how to cope with the loss of a loved one, and feel less alone.

  • Help With:


  • ADHD and You

    ADHD and You
  • Offers advice, tips and free tools for anyone affected by Attention Deficit Hyperactivity Disorder (ADHD). It includes some resources for parents and you can email in questions.

  • Help With:


  • ADDiss

  • The National Attention Deficit Disorder Information and Support Service. Provides information and resources about ADHD for parents, young people, teachers or health professionals.

  • Help With:


  • The Hide Out

    The Hide Out
  • Offers support to help children and young people understand domestic abuse, and how to take positive action if it’s happening to you. It also provides a helpline for parents.

  • Help With: